Recruitment

 

MOVISTAR ENGLISH LANDLINE PHONE SET-UP GUIDE

 

To enable the Answerphone service in Spain in English, pick-up the receiver, dial *10#, and replace the phone.

Then pick up the phone and listen to the dial tone until the voice cuts in after a few seconds. You will be told (in Spanish) whether or not you have messages.

To change the answerphone into English, follow these instructions:

1. Pick up the phone and wait for the automated message to start.
2. Press '1' to access the language change mode
3. Press '4' for English (there are several other languages to choose from)
4. Enter your personal PIN code (initially set to '0000' until you change it)
5. Press '3' , press '1', then finally press '1' to make the changes take effect, and replace the phone

Test that you've changed it correctly by picking up the phone and making sure it's now in English.

To check if messages have been left for you, pick up the phone and wait for the ato message to tell you that you have a message. You hear the message, and then need to press
1 to hear it again
2 to save it
3 to delete it
0 to exit

If you're on the phone and someone else tries to ring you and leaves a message when they can't get through, the phone will ring once after you replace it to let you know there's a message waiting for you.

Now you've got it in English, access the answering service and press 1 to hear the options for what you can do.

First, you'll want to record your own message for the answering service.

Secondly, we suggest you change your access code from the default 0000.
You need to change this to enable the facility to access your messages when you're not at home.

 

Existing Movistar account holders must call 1004 in Spain and request English speaking with their Movistar account information to upgrade or cancel their current services

Call Movistar Customer Service: 1004 (free when calling from any Spanish landline or mobile - 24/7)
Please wait for the automated message in Spanish to end and then repeat "English Speaking"

 

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